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Accessibility statement for Royal Armouries

This accessibility statement applies to The Royal Armouries website: royalarmouries.org. 

This website is run by The Royal Armouries. We want as many people as possible to be able to use this website. For example, that means you should be able to find out:

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible so we’ve provided links to access some content here.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days. If you cannot view the map on our Contact us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on email at enquiries@royalarmouries.org.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us royalarmouries.org/contact-us.

Technical information about this website’s accessibility

The Royal Armouries is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

We’ve assessed the cost of fixing the issues and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We anticipate a new website to be delivered within the next 18 months, which will be developed to be fully accessible.

What we’re doing to improve accessibility

Our accessibility timeline detailed in the Non-compliance section above shows how and when we plan to improve accessibility on this website. We are also working on ensuring that our new website will be fully accessible.

Preparation of this accessibility statement

This statement was prepared on 19 Feb 2018. It was last reviewed on 5 Jul 2021.

This website was last tested on 21 May 2021. The test was carried out by Creode Agency Ltd.

We decided to conduct the audit from a representative sample of pages of every template and content types detailed below:

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